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Each letter is double printing; each letter looks like a…

Customer Question
Each letter is double...

Each letter is double printing; each letter looks like a shadow if itself. Result is blurry and unable to read.

Technician's Assistant: What's the brand and model of your printer?

Canon MG 3220

Technician's Assistant: How long has this been going on with your printer?

Since yesterday

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't remember. Updates are supposed to be automatic.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

There is what appears to be a roller issue. The result is a blank space running the length of documents.

Submitted: 7 months ago.Category: Printers
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Answered in 16 minutes by:
12/2/2017
Technician: Russell H., Printer and Office Tech replied 7 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,791
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Which problem are you having with printouts? the double-image of each letter next to itself? or a blank space down the page? or both?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

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Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Technical

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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