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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I just bought an old canon m560 need help to operate it,

Customer Question

I just bought an old canon m560 need help to operate it
JA: What's the brand and model of your printer?
Customer: canon m560
JA: How long has this been going on with your printer?
Customer: just bought it have no idea how to run it.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: don't know
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I don't think so
Submitted: 11 months ago.
Category: Printers
Expert:  UranIT replied 11 months ago.

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Expert:  UranIT replied 11 months ago.

Are you not sure how to print to it? Did you install the drivers yet?

Customer: replied 11 months ago.
no what are drivers
Expert:  UranIT replied 11 months ago.

Driver is the software that lets printer communicate with computer

Customer: replied 11 months ago.
no
Expert:  UranIT replied 11 months ago.

Yes, driver is the software

Customer: replied 11 months ago.
no don't want to switch
Expert:  UranIT replied 11 months ago.

Not sure what you mean, I gave you location to download drivers...

Expert:  UranIT replied 11 months ago.

If you not sure how to do it, I can remote into your PC and do it for you. its optional of course

Expert:  UranIT replied 11 months ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.