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I just bought an old canon m560 need help to operate it,

Customer Question
I just bought an...

I just bought an old canon m560 need help to operate it

Technician's Assistant: What's the brand and model of your printer?

Canon m560

Technician's Assistant: How long has this been going on with your printer?

Just bought it have no idea how to run it.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

Submitted: 9 months ago.Category: Printers
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Answered in 14 minutes by:
12/2/2017
Technician: UranIT, Network Administrator replied 9 months ago
UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 1,577
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Technician: UranIT, Network Administrator replied 9 months ago

Are you not sure how to print to it? Did you install the drivers yet?

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Customer reply replied 9 months ago
no what are drivers
Technician: UranIT, Network Administrator replied 9 months ago

Driver is the software that lets printer communicate with computer

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Customer reply replied 9 months ago
no
Technician: UranIT, Network Administrator replied 9 months ago

Yes, driver is the software

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Technician: UranIT, Network Administrator replied 9 months ago
Ask Your Own Printers Question
Customer reply replied 9 months ago
no don't want to switch
Technician: UranIT, Network Administrator replied 9 months ago

Not sure what you mean, I gave you location to download drivers...

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Technician: UranIT, Network Administrator replied 9 months ago

If you not sure how to do it, I can remote into your PC and do it for you. its optional of course

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Technician: UranIT, Network Administrator replied 9 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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