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NEW PC can't get mouse to work. Tried both. It's an all in…

Customer Question
NEW PC can't get...

NEW PC can't get mouse to work

Technician's Assistant: How are you connecting the mouse: by USB or wirelessly?

Tried both

Technician's Assistant: Have you switched the mouse (or mouse receiver) to different ports to see if that helps?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It's an all in one

Submitted: 7 months ago.Category: Printers
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Answered in 5 hours by:
12/2/2017
Technician: Joel Kalman, Engineer replied 7 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,027
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified
How long has it been since the batteries in the wireless mouse were changed?
Ask Your Own Printers Question
Technician: Joel Kalman, Engineer replied 7 months ago
I recommend that you change the batteries in your wireless mouse.
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Joel Kalman
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,027
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Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

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