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My printer will not print - It keeps saying unable to print.

Customer Question
My printer will not...

My printer will not print - It keeps saying unable to print. I have tried several ways and no print.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

What do you mean - I did not know there was such.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, but the printer is old and I have had no problems with it until now. It has paper, ink, and appears like it always has until now.

Submitted: 7 months ago.Category: Printers
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Answered in 16 minutes by:
12/2/2017
Technician: Joel Kalman, Engineer replied 7 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,023
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified
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Joel Kalman
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,023
1,023 Satisfied Customers
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

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