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My epson Stylus C88+ will not work. I just changed the Black…

Customer Question
My epson Stylus C88+...

My epson Stylus C88+ will not work. I just changed the Black ink & now both red lights are on & it wont Print. What can I do?

Technician's Assistant: Is this the first time you've had to change the ink for your Stylus?

No

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

I am getting an error mesage- Not connected to printer.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Yes I can open the cover.

Submitted: 7 months ago.Category: Printers
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Answered in 15 hours by:
12/2/2017
Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,959
Experience: 5+ years as Tech
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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