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I want to connect tito. Hp 5514. I need to connect to my…

Customer Question
I want to connect...

I want to connect tito

Technician's Assistant: What's the brand and model of your printer?

Hp 5514

Technician's Assistant: How long has this been going on with your printer?

I need to connect to my apple macbook air

Technician's Assistant: What Operating System (OS) are you running on your MacBook Air?

Don't know it is the latest download where do i find it

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your MacBook Air? What have you tried so far?

I have had it for 5 years first time trying to connect

Submitted: 8 months ago.Category: Printers
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 days by:
12/4/2017
Technician: Ashik, Technician replied 8 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,431
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is the printer working itself ?

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Customer reply replied 8 months ago
You took to long Return my money Thank. You
Technician: Ashik, Technician replied 8 months ago

Sorry about that. Please email to customer support at***@******.*** and they will refund you.

Best Regards,

Ashik

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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