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Can't get my xp430 series to connect to Wi-Fi. I have

Customer Question
Can't get my xp430...

Can't get my xp430 series to connect to Wi-Fi. I have downloaded drivers/software updates, tried to use wizard set up, have correct password, unplugeed router and printer.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Today

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

What do you mean connect me

Submitted: 9 months ago.Category: Printers
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Answered in 2 days by:
12/4/2017
Technician: jeffreybongers, Engineer replied 9 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,138
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Customer reply replied 9 months ago
No
Technician: jeffreybongers, Engineer replied 9 months ago

Understood.

Is there anything else I can assist you with?

Kind regards,

Jeff

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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