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My computer will not connect to printer. just says 'off
my computer will not connect to printer. just says 'off line' when try to print … read more
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I can't connect the printer to the internet/computer/phone.
I can't connect the printer to the internet/computer/phone … read more
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I have a Brother MFC-8710DW running on IMac desk top. This
Hello, I have a Brother MFC-8710DW running on IMac desk top. This printer works well with my computer, but it doesn't work well with my apple phones and apple laptop. This situation is fairly recent b… read more
Shefin
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I have a lenovo laptop and a Epson printer but every time I
I have a lenovo laptop and a Epson printer but every time I want to print something I get a sign coming up saying the printer is off line I hope you can help me Please, from Stephen Burns. … read more
Ameen Khan
Ameen Khan
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I lost my ph line for a week & now Im back on line my
I lost my ph line for a week & now Im back on line my printer is not working with my computers> It's a MX926. … read more
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My TS6120 has stopped printing. I reloaded from my CD but
My TS6120 has stopped printing. I reloaded from my CD but did not work. Test page prints but nothing else. Systems says "Printer Off line" but is plugged in and on. Using on WIFI and not direct connec… read more
Suhasini Velu
Suhasini Velu
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I have a HP printer and have not had issues with printing
I have a HP printer and have not had issues with printing until yesterday. No getting message Printer Off-line and Driver is unavailable. I don't have computer expertise so need assistance to get driv… read more
Sheri
Sheri
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
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I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
jeffreybongers
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Printer is off line and will not connect with the computer.
printer is off line and will not connect with the computer. I have an xp-410 and a windows 10 computer program. … read more
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Am trying to setup a printer. when I go to settings it says
Am trying to setup a printer. when I go to settings it says he printer is online but when I try to print it says the printer is off-line. … read more
Karthik
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I had to install a new modem from Comcast, and now my
I had to install a new modem from Comcast, and now my printer is off line, and I don't know how to get it on line. … read more
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Off line when I try to connect says printer turned off but
off line when I try to connect says printer turned off but it is turned on … read more
Jason Jones
Jason Jones
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Copier works great but won't connect by wireless so not
Second opinion] Copier works great but won't connect by wireless so not helpful when wanting to print from computer or phone. Have already had those looked at and new drivers updated, etc... Printer m… read more
Harry
Harry
2,221 satisfied customers
Copier works great but won't connect by wireless so not
Copier works great but won't connect by wireless so not helpful when wanting to print from computer or phone. Have already had those looked at and new drivers updated, etc... Printer message is that i… read more
Pete
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I have a canon printer TS6060 wireless i turned of the
hi i have a canon printer TS6060 wireless i turned of the printer of at the wall and when i turned it back on it says i am working off line how do i reconnect to wireless please … read more
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Harry
2,221 satisfied customers
My older computer died and I want to use my cannon pixmar
My older computer died and I want to use my cannon pixmar mg2520 on my new desktop. When I try to download the program off line everything goes okay then says Hewlett Packard. Please help me get the p… read more
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Michelle
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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