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My printer will not print. Paper comes through clean. I put…

Customer Question
My printer will not...

My printer will not print. Paper comes through clean. I put in new ink. Cleaned the heads. I’m not an intelligent computer user.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly I think.

Technician's Assistant: When did you last update the printer driver software?

Today

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: Printers
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Customer reply replied 8 months ago
Never mind. I’m going to call someone to my house. Thank you anyway.
Answered in 17 minutes by:
12/1/2017
Technician: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply as soon as possible.

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Customer reply replied 8 months ago
Don’t bother please. I am going to call computer guy to the house. Thanks anyway.
Technician: Suhasini Velu,
 replied 8 months ago

I am really sorry for the inconvenience. I thought to help but if you still want to cancel it you can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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