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I have a MG6220 printer which was connected to my Mac via…

Customer Question
I have a MG6220...

I have a MG6220 printer which was connected to my Mac via wifi. It was connected but now does not work. I've gone through the steps to reconnect but it isn't connecting. Any suggestions?

Technician's Assistant: How are you connecting to your MG6220: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 7 months ago.Category: Printers
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 minutes by:
12/1/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Customer reply replied 7 months ago
Please stop. I do not want to continue
Customer reply replied 7 months ago
No I do not want secure connection
Customer reply replied 7 months ago
I do not want to continue Good by
Technician: Suhasini Velu,
 replied 7 months ago

You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

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Customer reply replied 7 months ago
No I do not want a secure remote connection. I no longer need you help
Technician: Suhasini Velu,
 replied 7 months ago

If you do not wish to utilize our services, you can contact Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.
Thank you so much for your time and I wish you have an awesome day ahead!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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