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I have HP ENVY 5644 printer, and have promlem with printing…

Customer Question
I have HP ENVY...

I have HP ENVY 5644 printer, and have promlem with printing from photokassett

Technician's Assistant: What HP model do you have?

ENVY 5644

Technician's Assistant: How long has this been going on with your HP printer?

From yesterday. The printer is new.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have Windows 10 on my computer, and iI think updating is regulary.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, I dont think so

Submitted: 8 months ago.Category: Printers
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Answered in 5 minutes by:
12/1/2017
Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to print?

And is it from this one program only you cannot print?

Please let me know

Thank you

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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