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I have an Epson AL-M200 aculaser printer but I need to

Customer Question
Hello. I have an...

Hello. I have an Epson AL-M200 aculaser printer but I need to re-install the driver. I have no CD disc any more. Can you direct me to your web-site where I can safely download the driver? Thanks

Technician's Assistant: What kind of computer or device are you printing from?

An i-Mac desktop OS10.11

Technician's Assistant: How long has this been going on with your AL-M200?

For about 6 months. It does print but very very slowly.

Technician's Assistant: When did you last update the Operating System (OS) on your model

White recently. It is the latest version but I don't know whether OS10.11.6 is compatible with this printer.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Only: do I need to uninstall the driver I've currently got.

Submitted: 8 months ago.Category: Printers
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Answered in 2 minutes by:
12/1/2017
Technician: Ashik, Technician replied 8 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,433
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Go to this website --> https://www.epson.com.sg/Support/Printers/Single-Function-Inkjet-Printers/WorkForce-Series/Epson-WorkForce-AL-M200DN/s/SPT_C11CC70021?review-filter=Mac+OS+X+10.11.x

Download the "Printer Driver For Mac OS X "

Open the downloaded file and install it. Then go to Apple > System Preferences > Printers and Scanners. Click plus button to add your printer.

Please let me know if that didn't work, so I will continue to help you until we fix the problem

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

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Ashik
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,433
12,433 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers

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