Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Error code sc865. Its error code SC865-18. Don't know we…

Customer Question
Error code sc865 Technician's...

Error code sc865

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Its error code SC865-18

Technician's Assistant: When did you last update the printer driver software?

Don't know we always call someone out to fix printer

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Customer reply replied 7 months ago
keeps giving this error code and we have turned it off/on several times it's Ricoh MPC 300SR
Answered in 4 days by:
12/5/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,611
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Ricoh SP 820dn that is showing an SC582 error, sp
I have a Ricoh SP 820dn that is showing an SC582 error … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
508 satisfied customers
It has an error code Oxfa what does that mean. It will not
it will not print. I did turn it on and off several times and continue to get the same message … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Error message error sc400. It won'tprint. that message comes
it won'tprint. that message comes on when I turn the printer on. Before then, when the printer was working, frequently, whenprinting pages perfectly, unpredictably several pages would come up smeared with ink then clean again … read more
Harry
Harry
Engineer
2,611 satisfied customers
I'm getting error code 990 on my gx7000. Ricoh gx7000. Pc.
Just since I changed ink cartridges and I have went through them all one by one took them out and placed them back in for it to prime but it's still giving the error … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It keeps saying scanner error. I haven't been able to even
it keeps saying scanner error. I haven't been able to even connect to wifi … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE A PRINTER ERROR CODE 0x9A on Epson ws3640, about
just today. tried to reinstall driver . printer did not seem to be recognizing computer … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a ricoh aficio gx e7700n that we use printing.
I have a ricoh aficio gx e7700n that we use for sublimation printing. suddenly when we turn it on the light comes on for a few seconds then the printer shuts down. any possible solutions?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Epson artisan 810 error on printer screen saying error
epson artisan 810 error on printer screen saying error occurred, turn power off and then on again, for details, see your documentation or epson.com. This message comes up about 1 minute after you turn… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a ricoh printer aficio SP3410. I am getting service
I have a ricoh printer aficio SP3410. I am getting service code SC542 What do I do to reset? I just replaced the printer cartridge as well… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My Ricoh Aficio GX3050sfn keeps coming up with a paper jam
My Ricoh Aficio GX3050sfn keeps coming up with a paper jam message. I have virtually had the thing to pieces but cannot get it to clear. Each time I send something to the printer it trys to grab the p… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
We have a Ricoh Aficio color Laser printer about 4 years
We have a Ricoh Aficio color Laser printer about 4 years old? SP 401DN model. It stopped printing and said Black PCU. We got a guy in and he charged us 276 and said new Black PCU we got is defective o… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
My PIXMA MP600 printer (Serial # XXXXX) stopped working
My PIXMA MP600 printer (Serial # XXXXX) stopped working and is giving an error code of 6A00. This code is not in the Canon pamphlet nor is it online. I tried turning the computer off and on and then u… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
We have a Ricoh 5510nf on our network. We can access the web
We have a Ricoh 5510nf on our network. We can access the web page on the ricoh with no problem, but nothing we do is getting the email function to talk to our email server. We're using hMailServer as … read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
I am getting a red light on my ricoh 3760 printer/fax/copier.
I am getting a red light on my ricoh 3760 printer/fax/copier. It might also be called Ricoh 4420L. It says call service 0543H. Can you please tell me what this is for?… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor\u0027s Degree
47 satisfied customers
one of my Ricoh Aficiospc811dn printers keeps coming up with
one of my Ricoh Aficiospc811dn printers keeps coming up with a sc865-01 error.... what can i do to resove it?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Ricoh SP C410dn printer. An error message appears
I have a Ricoh SP C410dn printer. An error message appears "cannot connect with DHCP" How do I reset and reschedule my job?? Thanks Ed Miller… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I have a Ricoh GX3050sfn printer I have replaced all 4 ink
I have a Ricoh GX3050sfn printer I have replaced all 4 ink cartridges and also replaced ink collector unit. I am recieving a *Warning* system error (0990)and it will not allow me to print or do anythi… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I keep getting an error message on my Ricoh 1045 that says
I keep getting an error message on my Ricoh 1045 that says call support, error code SC865. This happened right after a power outage.… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x