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My epson printer 3640 will not print using iphone 10 hot…

Customer Question
My epson printer 3640...

My epson printer 3640 will not print using iphone 10 hot spot not problem with droid but does work with iphone I have done the reset process several tmes

Technician's Assistant: How are you connecting to your 3640: wirelessly or by USB?

Does notn work with iphone

Technician's Assistant: When did you last update the printer driver software?

Lst

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Last night

Submitted: 8 months ago.Category: Printers
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Answered in 7 minutes by:
11/30/2017
Technician: Karthik, Engineer replied 8 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 8 months ago

It sounds like you are unable to print from your iPhone, it seems like there is some communication problem. May I know whether do you have wifi network in your home? The reason why I am asking is we can try to connect the printer to the network and you can easily take a print from your iPhone.

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Shefin
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Category: Printers
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