Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printer would never feed paper each page had to be fed by…

Customer Question
Printer would never feed...

Printer would never feed paper each page had to be fed by hand now it will not print at all

Technician's Assistant: What's the brand and model of your printer?

Kodak 2150

Technician's Assistant: How long has this been going on with your Kodak printer?

It has never fed paper from day one now it won't print at all I have never used it for anything but making copies

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

About one year ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I found that it would sometime feed paper if I loaded the tray with 50 or 60 sheets of paper

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 15 hours by:
12/1/2017
Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Kodak ESP Office 2150, I attempted to copy a photo
I have a Kodak ESP Office 2150, I attempted to copy a photo by putting one sheet of kodak gloss photo paper. It stopped midway and apparantly jammed? I cannot print anything now. I follow all print di… read more
Harry
Harry
2,174 satisfied customers
How does the automatic feed on top of printer work??
How does the automatic feed on top of printer work?? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Feeds multiple sheets, J825dw, about 4 years, PC Win 10,
this has been going on for a number of months but recently has become a lot worse … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
Kodak printer 2170, error code 3524, paper jam (?) paper path
Kodak printer 2170, error code 3524, paper jam (?) paper path cleared - no obstruction printer turned off, power disconnected multiple times error message immediate on power restart… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
re Epson stylus pro 4000 When printing on 100g/m2 matt paper
re Epson stylus pro 4000 When printing on 100g/m2 matt paper from the bottom tray the printer feed the paper faultlessly. Now it has started to miss loadand I have to gently 'help' it load manualy by … read more
Gwtyree
Gwtyree
Technician
54 satisfied customers
I have a Brother MFC-440CN printer which wont print on photo
I have a Brother MFC-440CN printer which won't print on photo paper although I check the photo paper box. I get the no paper fed window. How do i fix it?… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I have a Brother digital copier DCP7020. I keep getting a
I have a Brother digital copier DCP7020. I keep getting a message to say there is a paper jam. I have adjusted the paper in the input tray but each time I open it, one sheet has curled a bit and has n… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I am trying to print wedding invitations that have an opaque
I am trying to print wedding invitations that have an opaque sheet for the text. These are not regular paper and they keep jamming my Photosmart 7510. I have been able to print some, but I have had ma… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I took delivery of an all-in-one HP 6510 printer from the HP
I took delivery of an all-in-one HP 6510 printer from the HP Store a couple of days ago. However, I have been totally unable to print anything with it because the paper is not feeding in to the rolloe… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My Canon MP 160 has been working perfectly for more than two
My Canon MP 160 has been working perfectly for more than two years. Today however, the paper feed is malfunctioning. When I go to print, the printer tries to "eat" all of the paper in the paper tray. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Ive had an MX310 for over 2.5 years now and it started to
I've had an MX310 for over 2.5 years now and it started to have feeding problems today. I printed something a few weeks ago just fine, but today, the paper barely starts to feed and sucks in the lower… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I have a canon pixma printer-scanner. It will only print one
I have a canon pixma printer-scanner. It will only print one page at a time. If more than one page is in the page-feed tray it grabs several of them and jams. How do I fix this? Adam… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a Pixma iP5000 that has stopped printing CDs. The tray
I have a Pixma iP5000 that has stopped printing CD's. The tray is rejected with the message "Error Number : 1001 The CD-R Tray is not inserted or a printable disc is not placed on the CD-R Tray. Load … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a new 5250 printer and it will not print on half sheets
I have a new 5250 printer and it will not print on half sheets of paper. I print on 8.5" wide x 5.5" paper. I tried to set the paper size to custom, but it will not allow me to set the heigth to less … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
My Kodak Easy Share All In One Printer P/N K0D0000057-100 KP/N
My Kodak Easy Share All In One Printer P/N K0D0000057-100 KP/N 3J9332 CN-3J9332-73240-7BT-3742-V Does not load special paper. Regular paper works good. Kodak Ultra Premium Photo Paper needs help. If I… read more
Northwest Andrew
Northwest Andrew
31 satisfied customers
I have a Canon MX 700 which is about 1 year old. The rollers
I have a Canon MX 700 which is about 1 year old. The rollers are not feeding the paper propery. It gets jammed each time a copy is made because the paper is being fed unevenly or at an angle. Is there… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
Hi My printer is dragging the paper in to one side only.
Hi My printer is dragging the paper in to one side only. I checked to see if anything is stuck in it but can't see anything. I bought the printer about a year ago and have used it on and off since. Th… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Brother printer and I went to change the toner on
I have a Brother printer and I went to change the toner on it the other day and for some odd reason, now the roller won't pick up any of the paper inside it so I cannot print anything anymore. Can you… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x