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Keep getting a hp instant ink problem and to connect you…

Customer Question
Keep getting a hp...

Keep getting a hp instant ink problem and to connect you you

Technician's Assistant: What's the model of your printer?

Hpenvy 4530

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Yes

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I was in your program... remarried, so closed old account I'm guessing that's the issue

Submitted: 9 months ago.Category: Printers
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Answered in 27 minutes by:
11/30/2017
Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,660
Experience: 5+ years as Tech
Verified
Hi,What does the message say?
Ask Your Own Printers Question
Customer reply replied 9 months ago
I am reporting you the BBB....
I don't want your services... This is a load of crap... I pay you and I still can't use my printer I paid for....
BS
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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