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I have no idea. The little lights, beside the color and

Customer Question
I have no idea...

I have no idea. The little lights, beside the color and black indicators are blinking and will not stop. I am unable to print anything.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Good question. I think wirelessly.

Technician's Assistant: When did you last update the printer driver software?

I have not ever.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not really. Thank you.

Submitted: 8 months ago.Category: Printers
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Answered in 6 minutes by:
11/30/2017
Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Printers
Satisfied Customers: 1,103
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago

Can you please first unplug the power of your printer and leave it off for 10 min and plug the power back in and test.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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