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It's printing pink lines through the page every time I

Customer Question
It's printing pink lines...

It's printing pink lines through the page every time I print.

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

No. I don't know how.

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

No I'll try that. How do I run the printer's self clean?

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

No, thank you!

Submitted: 8 months ago.Category: Printers
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Answered in 3 minutes by:
11/30/2017
Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,471
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the model of the printer?

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Customer reply replied 8 months ago
Never mind. I️ don’t want to pay for help. Thx though.
Technician: Nathan, Engineer replied 8 months ago

You've paid the agreed upon fees already, as noted on the payment page. If you'd to continue please provide the model number for me.

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Technician: Nathan, Engineer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Customer reply replied 8 months ago
No
Technician: Nathan, Engineer replied 8 months ago

Thanks

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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