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Epson WF-3540 Error Code Oxf1. Restarted it 3 times, same…

Customer Question
Epson WF-3540 Error...

Epson WF-3540 Error Code Oxf1

Technician's Assistant: Is your WF-3540 displaying the error on all print jobs, even after you restart it?

Yes, restarted it 3 times, same error code each time. Just replaced black ink 127 cartridge. Making weird grinding noise.

Technician's Assistant: When did you last update the printer driver software?

I don't know if I ever did or knew that I was supposed to or how to do it

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
11/30/2017
Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,938
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 7 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Customer reply replied 7 months ago
Just got connected to you. In the 2 minute mode until 5:12
Technician: Josh, Technician replied 7 months ago

Take your time

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Customer reply replied 7 months ago
no
Customer reply replied 7 months ago
I want it fixed for the $5 fee. I just powered back up, same error code. Made a loud snapping noise.
Technician: Josh, Technician replied 7 months ago

You can ignore any automated offer by our system

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Technician: Josh, Technician replied 7 months ago

Our fee is not $5 -- You can call our customer service at 1-***-***-**** and they can explain how the payment works

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Customer reply replied 7 months ago
I feel like I am being ripped off. I will go another direction
Technician: Josh, Technician replied 7 months ago

Okay

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