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I have officejet 4655 and when I try to print I get message…

Customer Question
I have officejet 4655...

I have officejet 4655 and when I try to print I get message saying “contacting printer” and then nothing happens. I have turned it off hoping that will solve the problem...doesn’t help.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Printer Expert, I'll connect you shortly.

I have HP 4650 that sends message it is connecting but nothing happens

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My HP 4650 doen’t Respond to my cell phone or laptop. Message I get is “printer is connecting” but nothing happens. Please help. Kay

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
11/30/2017
Technician: Michelle, Printer Expert replied 7 months ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,033
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the operating system running on the laptop

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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