Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 10-year old Ricoh Aficio SP C410. When you turn it…

Customer Question
I have a 10-year...

I have a 10-year old Ricoh Aficio SP C410. When you turn it on or send a print job, there is a mechanical grinding noise. It stops when the machine goes into standby mode or when the print job is done. I suspect a PCU unit although all four are relatively new. Noise started a week ago and PCU units and toner have been in the machine for months. I've tried pulling one of the four toner bottles or PCU units to see if the sound goes away but the machine won't run with one missing. Any thoughts?

Technician's Assistant: Are you getting any error messages? If so, what do they say?

No error messages

Technician's Assistant: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?

New ones

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

A method or system to locate the problem. The grinding noise is loud enough that something will go wrong and then I'll be without a printer.

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 days by:
12/5/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,621
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
After changing toner when printing it makes a clicking sound
after changing toner when printing it makes a clicking sound brother hl2040 … read more
Jennifer French
Jennifer French
Owner
Computer Science
97 satisfied customers
I have a Ricoh cl3000. Lately I have been getting black
I have a Ricoh cl3000. Lately I have been getting black flakes on both sides of the printed paper and colored streaks fully down the left side. Where do I look for the problem.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My HL5470DW machine is making a loud noise when I print. From
My HL5470DW machine is making a loud noise when I print. From what I can tell the mechanism inside the machine that turns the toner via the drum unit is not connecting correctly. It is supposed to fit… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
, My workplace's Ricoh C821DN continually states that
, My workplace's Ricoh C821DN continually states that a document is printing from a web address. There is nothing currently in the queue. However, whenever we try to print, it just stops in the print … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Hello, I have a Lexmark printer X6675 - works for years without
Hello, I have a Lexmark printer X6675 - works for years without any problem. The last two days it makes a clapping noise while printing. I opened the printer as much as I can, no paper jam, no remarks… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Aficio SP C220nThe waste toner bottle showed as full. I removed the bo
Aficio SP C220n The waste toner bottle showed as full. I removed the bottle, emptied it but the display still indicates that it is full so I cannot print. Do I need to purchase a new bottle? Kind rega… read more
19matt84
19matt84
Service Technician
62 satisfied customers
We have a Ricoh Aficio color Laser printer about 4 years
We have a Ricoh Aficio color Laser printer about 4 years old? SP 401DN model. It stopped printing and said Black PCU. We got a guy in and he charged us 276 and said new Black PCU we got is defective o… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Printer Ricoh SP c210sf / Toner cartridge gears make a severe
Printer Ricoh SP c210sf / Toner cartridge gears make a severe grinding noise about 1/2 way through the life of the toner. When Cartridge is replaced the noise goes away. Spending $175.00 on a toner ca… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master\u0027s Degree
390 satisfied customers
I have a CL2500 color laser printer. When I turn it on and
I have a CL2500 color laser printer. When I turn it on and try to print, it makes a loud noise something like gears grinding. The first two or three pages may not print correctly. The page does not ej… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
I have a RICOH CL2000 color laser printer. The error message
I have a RICOH CL2000 color laser printer. The error message I keep getting is RESET PCU CORRECTLY. I have removed the PCU unit a number of times and reinserted it. It seems to lock into place correct… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a Ricoh Aficio CL3500N printer that is giving an error
I have a Ricoh Aficio CL3500N printer that is giving an error SC441 Power Off On. Can you tell me what that is and what I need to do? Thanks. Mike… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
WASTE TONER FULL ERROR ON A RICOH AFICIO MP-3500, THIS IS
WASTE TONER FULL ERROR ON A RICOH AFICIO MP-3500, THIS IS NOT A COLOR UNIT . WHERE IS WASTE TONER CONTAINER AND HOW DO YOU RESET MESSAGE, THANKS STEVE… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I own a relatively new mfc 9840cwd machine. Yesterday some
I own a relatively new mfc 9840cwd machine. Yesterday some unusual paper was used to make a copy and it got stuck and the machine started making a funny noise trying to print giving an error meaasage … read more
Aastan
Aastan
Business Owner
Bachelor's Degree
114 satisfied customers
Ricoh ap3800c. I get good prints when I print single sided
Ricoh ap3800c. I get good prints when I print single sided but get black streaks when I run the same document double sided.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am trying to replace the toner in a Ricoh Aficio 161. I
I am trying to replace the toner in a Ricoh Aficio 161. I am following the picture steps inside the machine but must be missing a step I don't see. I'm in a busy sugergons office and need to get this … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
My Ricoh Aficio SP C410DN, in the middle of printing a job,
My Ricoh Aficio SP C410DN, in the middle of printing a job, stopped with the message "replace PCU:Black". Is there any way I can get it to finish the job? I need it sooner than I can obtain the replac… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
MY HP LASER JET PRINTER P3005X IS MAKING FUNNY GRINDING NOISES
MY HP LASER JET PRINTER P3005X IS MAKING FUNNY GRINDING NOISES IN THE MORNING ONLY. AFTER IT HAS WARMED UP, THE GRINDING NOISES GOES AWAY. THE FUSER HAD BEEN CHANGED ABOUT 6 MONTHS AGO. IT PRINTS FINE… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have an HP 2420 laserjet printer in our office and it is
I have an HP 2420 laserjet printer in our office and it is about 2 years old. It prints perfectly but has recently started to make a loud clicking noise when it starts the print job. It seems to be re… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x