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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I cannot connect my new HP printer so that I can print

Customer Question

I cannot connect my new HP printer so that I can print directly from my HP computer to the printer Mona
JA: How are you connecting to your HP printer: wirelessly or by USB?
Customer: USB
JA: When did you last update the printer driver software?
Customer: I never did this at any time - before our new printer we never had a problem printing
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Printers
Expert:  John Lohr replied 11 months ago.

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

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