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I cannot connect my new HP printer so that I can print

Customer Question
I cannot connect my...

I cannot connect my new HP printer so that I can print directly from my HP computer to the printer Mona

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I never did this at any time - before our new printer we never had a problem printing

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
11/29/2017
Technician: John Lohr, Computer Hardware Engineer replied 7 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 721
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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