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I ha ve a pima printer that doesn't seem to be connected to…

Customer Question
I ha ve a...

I ha ve a pima printer that doesn't seem to be connected to by macBook Air

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

I have a Pixma printer that doesn't seem connected to my MacBook Air. I have a cable but it still doesn't connedct

Technician's Assistant: When did you last update the printer driver software?

How do I do that

Submitted: 9 months ago.Category: Printers
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Answered in 17 minutes by:
11/29/2017
Technician: Suhasini Velu,
 replied 9 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in also restart your computer .
Let me know when this is done

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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