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I am getting printer error 5100. What should I do? Never…

Customer Question
I am getting printer...

I am getting printer error 5100. What should I do?

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes.

Technician's Assistant: When did you last update the printer driver software?

Never.

Submitted: 9 months ago.Category: Printers
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Answered in 5 minutes by:
11/29/2017
Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,660
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 9 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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