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It will only print if I put paper in rear paper slot. Epson…

Customer Question
It will only print...

It will only print if I put paper in rear paper slot.

Technician's Assistant: What's the brand and model of your printer?

Epson WF-4630

Technician's Assistant: How long has this been going on with your WF-4630?

Several weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Never

Submitted: 7 months ago.Category: Printers
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Answered in 3 hours by:
11/29/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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