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I can't install my Epson workforce2630, my scanner doesn't…

Customer Question
I can't install my...

I can't install my Epson workforce2630, my scanner doesn't work

Technician's Assistant: Is there an error code on your WORKFORCE2630 when you try to scan?

Yes

Technician's Assistant: When did you last update the printer driver software?

I don't remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

The printer is ok. but I can't use my scanner

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
11/29/2017
Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 7 months ago

Do you have a windows/MAC computer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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