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My computer wont connect to my Samsung printer. Usb it wont…

Customer Question
My computer wont connect...

My computer wont connect to my Samsung printer

Technician's Assistant: How are you connecting to your Samsung printer: wirelessly or by USB?

Usb it wont connect wireless

Technician's Assistant: When did you last update the printer driver software?

We got a new modem from Xfinity and its ask for the IPS address

Submitted: 9 months ago.Category: Printers
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Answered in 36 minutes by:
11/29/2017
Technician: Specialist Sean S., Computer Support Specialist replied 9 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Printers
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Greetings!...My name is ***** ***** I look forward to helping you today! One moment while I review the notes and we'll go from there. Thanks!

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Customer reply replied 9 months ago
what is the IPS for Samsung cypress M2885FW
Technician: Specialist Sean S., Computer Support Specialist replied 9 months ago

It would be on your home network. I can direct you to how to find it but it will be several steps

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Technician: Specialist Sean S., Computer Support Specialist replied 9 months ago

Do you want to set up the printer via USB or wirelessly?

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