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I have a Canon pixma 5620 printer....was printing fine.

Customer Question
I have a Canon...

I have a Canon pixma 5620 printer....was printing fine

Technician's Assistant: What Canon model do you have?

Canon pixma 5620

Technician's Assistant: How long has this been going on with your Canon printer?

About 1 month now

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have a Apple iPad and it was about 1 month ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Why is it nor recognizing my ipad

Submitted: 7 months ago.Category: Printers
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Answered in 18 hours by:
11/29/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 7 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,618
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Make sure that the printer and iPad is on same wireless network.

Are you able to print from the computer or other devices?

Thank you.

Shefin

Ask Your Own Printers Question
Customer reply replied 7 months ago
I do not need your help
My printer is working fine
Please cancel my payment
Thankyou
Technician: Shefin, Printer and Office Equip. Specialist replied 7 months ago

Hi,

I am glad to hear that. If you have any issues, please be back.

Thank you.

Shefin

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,618
6,618 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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