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We ave a matrix printer that needs to be serviced, what is…

Customer Question
We ave a matrix...

We ave a matrix printer that needs to be serviced, what is the cost and is their someone in Los Angeles?

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Printer Technician's time your question is expected to take (how complex and lengthy an answer you require).

Do you have a tech in Los Angeles?

Technician's Assistant: What's the brand and model of your printer?

Datasouth A3300

Technician's Assistant: How long has this been going on with your printer?

About 3 months

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I don't think ever, how do we do that?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I don't think so

Submitted: 7 months ago.Category: Printers
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Answered in 19 hours by:
11/29/2017
Technician: jeffreybongers, Engineer replied 7 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 939
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Printers Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Local Computer Tech Recommendations. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
I am not comfortable with remote control assistance as our security in the office was having trouble with that issue
Customer reply replied 7 months ago
Hello is someone there
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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