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CANON MX330 PRINTER/SCANNER.... WON'T SCAN ANYMORE.

Customer Question
CANON MX330 PRINTER/SCANNER......

CANON MX330 PRINTER/SCANNER.... WON'T SCAN ANYMORE. MECHANICAL PROBLEM I THINK. WHEN I INSERT THE PAPER TO BE SCANNED. THE LEVER UNDER THE CASING USED TO GIVE OFF A LITTLE NOISE... DOESN'T DO IT ANYMORE????

Technician's Assistant: Is there an error code on your MX330 when you try to scan?

I DON'T GET ANYTHING

Technician's Assistant: When did you last update the printer driver software?

NOT SINCE i BOUGHT IT SEVERAL YEARS AGO... THE PRINTER WORKS JUST FINE.

Submitted: 8 months ago.Category: Printers
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Answered in 22 hours by:
11/29/2017
Technician: jeffreybongers, Engineer replied 8 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,027
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 8 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 1,027
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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