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Its not printing, it says to contact you people.

Customer Question
Its not printing, it...

Its not printing, it says to contact you people

Technician's Assistant: What's the brand and model of your printer?

HP-OFFICEJET 4630

Technician's Assistant: How long has this been going on with your OfficeJet?

JUST TODAY

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

DON'T REMBER

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

WELL I ALSO HAVE COMPUTER PROBLEM

Submitted: 7 months ago.Category: Printers
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Answered in 2 minutes by:
11/28/2017
Technician: Byron, Computer Support Specialist replied 7 months ago
Byron
Byron, Computer Support Specialist
Category: Printers
Satisfied Customers: 3,350
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the problem with your computer? It may be related to your printer problem.

Ask Your Own Printers Question
Customer reply replied 7 months ago
is related to my printer
Technician: Byron, Computer Support Specialist replied 7 months ago

Thank you. What error messages are you receiving?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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11+ yrs experience, inkjets & lasers, from huge to portable

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