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Canon plotter ipf650 paper error after exiting sleep. Is…

Customer Question
Canon plotter ipf650 paper...

Canon plotter ipf650 paper error after exiting sleep. Is there a paper present sensor?

Technician's Assistant: What Canon model do you have?

Ipf 650

Technician's Assistant: How long has this been going on with your Canon printer?

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

The users randomly complain they will have to go in and unlatch and reload paper even though it is loaded.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not sure its just when coming from sleep

Submitted: 9 months ago.Category: Printers
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Customer reply replied 9 months ago
canon error code 03841101-2818 and 03060A00-2E1B
Customer reply replied 9 months ago
mac 001e8f0bb165
Answered in 1 day by:
11/29/2017
Technician: jeffreybongers, Engineer replied 9 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,117
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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