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Message says printer has detected that the print head.

Customer Question
Message says printer has...

Message says printer has detected that the print head

Technician's Assistant: What's the brand and model of your printer?

Requires cleaning

Technician's Assistant: How long has this been going on with your printer?

Epson 210

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Requires cleaning

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Don't remember quite probably 6 months did not do the latest update

Submitted: 9 months ago.Category: Printers
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Answered in 9 minutes by:
11/27/2017
Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,682
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 9 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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