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My new hp evny 5661 printer will not print color. Wireless.

Customer Question
My new hp evny...

My new hp evny 5661 printer will not print color

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Do not remember

Submitted: 8 months ago.Category: Printers
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Answered in 1 minute by:
11/27/2017
Technician: Harold Hanna, Engineer replied 8 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you today? I will attempt to assist you with your printer problem today.

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