Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Bought an HP Pavillion today. I'm supposed to get 90 days…

Customer Question
Bought an HP Pavillion today...
Bought an HP Pavillion today. I'm supposed to get 90 days complimentary phone support.
Connected to an HP 4100 printer. Printer says ready and is set as default. Nothing but blank sheets print. Why?
Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 7 minutes by:
11/27/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

Ask Your Own Printers Question
Customer reply replied 7 months ago
ok. it is done
Technician: Suhasini Velu,
 replied 7 months ago

Before we get started, it looks like you may be trying to reach HP Support.
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Printers Question
Customer reply replied 7 months ago
I want to talk to HP. I'm supposed to get 90 days free customer support from date of purcase which was today. My credit card has been charged $40. I want that charge deleted from my mastercard
Technician: Suhasini Velu,
 replied 7 months ago

Sure will do that for you.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I bought a HP Officejet 4650 a while back, and I have been
I bought a HP Officejet 4650 a while back, and I have been having trouble printing. I have to copy from a document and paste it in an email to get things to print. I need help. The note I had from HP … read more
Cris
Cris
60 satisfied customers
Where can I get a driver for a laserjet 4100? The printer is
The printer has been in service for over 5 years and no problems. About a week ago all print requests failed. Per the printer indicator lights data is not being to the printer. … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have 2 printers with a problem. HP 7612 printer/scanner.
I have 2 printers with a problem. HP 7612 printer/scanner … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I connected my Mac to my HP Laserjet 4100, installed all the
I connected my Mac to my HP Laserjet 4100, installed all the software, and configured my private IP address to the printer, and currently have the Mac/printer connected via USB cord—yet when I go to p… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I just purchased HP Pavilion PC and have new Epson 3640
I just purchased HP Pavilion PC and have new Epson 3640 printer. I'm trying to connect them but system says I have a printer problem. I think the problem is that tray 1 is set for photo paper (4x6) an… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It's brand new, but I bought it on sale several years ago.
It's brand new, but I bought it on sale several years ago. Just started using it and I have a jam. How do you get the paper out..it is already partly showing through the feed. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
It won't scan, 2 days old, Sorry the phone rang, Sorry the
It won't scan JA: What is the machine's exact make and model? And can you guesstimate how old it is? Customer: 2 days old JA: What kind of computer are you printing from (Mac or PC)? What Operating Sy… read more
Robert French
Robert French
Network Administrator
Bachelor\u0027s Degree
52 satisfied customers
TRYING TO GET MY HP DESKJET 1112 TO PRINT A 4 BY 6
TRYING TO GET MY HP DESKJET 1112 TO PRINT A 4 BY 6 PHOTO...THE WHOLE PICTURE...NOT JUST PART OF IT … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Currently using HP 5610 office jet printer how ever it will
currently using HP 5610 office jet printer how ever it will not print documents I have done from 8600 pro series (n911) (5600 in fla. and 8600 in pa. WHY ????… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My printer will not print a spreadsheet off of google
My printer will not print a spreadsheet off of google sheets. I made sure the cords were connected, checked the status of the printer and it said it was ready to go but for some reason I can not print… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have installed my Brother HL4070 CDW and it doesnt work.
I have installed my Brother HL4070 CDW and it doesn't work. I've tried installing 4 times.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a home network and my printer (HP Officejet 6480) is
I have a home network and my printer (HP Officejet 6480) is connected wirelessly. For many months when I clicked "Print" on my computer (Acer Aspire 5740-6378) it printed very quickly, which is still … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Verizon Fivespot 3g and Use it with my HP Pavillion
I have a Verizon Fivespot 3g and Use it with my HP Pavillion 6vt laptop it works ok concidering where I live in the Southen CA mtns. I have now bought a HP Photosmart 7515e All in One Wireless printer… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an HP LaserJet 4100 printer attached to my computer.
HI I have an HP LaserJet 4100 printer attached to my computer. The printer will print from the info menu, but says it is Offline otherwise, and does not print from a computer command. So far I've done… read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
505 satisfied customers
I have a macbook air and have not used a HP deskjet 970Cse
I have a macbook air and have not used a HP deskjet 970Cse with this computer, however, i have the printer listed as the default printer, but I cannot not print. I've printed out a test sheet by pushi… read more
Gwtyree
Gwtyree
Technician
54 satisfied customers
HP Deskjt F-4180 My printer was working until yesterday,
HP Deskjt F-4180 My printer was working until yesterday, then stopped printing. In caling up on my Control Panel Printers & Faxes, what appears is HP Deskjet F-4100 series. That has been listed as my … read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
I have a LaserJet 4100N which has always worked beautifully
I have a LaserJet 4100N which has always worked beautifully but now I'm experiencing a paper feed issue. The printer used to draw from the lower paper cassette/tray unless I enabled a preset I called … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
my hp laser jet 1200 printer has a 2 inch wide black stripe
my hp laser jet 1200 printer has a 2 inch wide black stripe down the center of enery page that I print. I use all three sheets in the cleaning kit and still have the stripe. Is there a fix for this?… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x