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Will print info. page but will not print a copy page. H P…

Customer Question
Will print info. page...

Will print info. page but will not print a copy page

Technician's Assistant: What's the brand and model of your printer?

H P envoy 7645

Technician's Assistant: How long has this been going on with your HP printer?

We just moved just turned it on

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Two months

Submitted: 7 months ago.Category: Printers
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Answered in 6 hours by:
11/28/2017
Technician: Donna French, Programmer replied 7 months ago
Donna French
Donna French, Programmer
Category: Printers
Satisfied Customers: 69
Experience: IT Professional at That Computer Girl
Verified

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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