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I have an error. B200 I am told to turn off power and

Customer Question
I have an error...

I have an error. B200 I am told to turn off power and contact support center.

Technician's Assistant: What device or product does this involve?

Mx922

Technician's Assistant: How long have you had your MX922?

3 years

Technician's Assistant: What have you tried so far?

Nothing

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
11/27/2017
Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,962
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 7 months ago

Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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