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I am having a problem uninstalling my printer. My computer…

Customer Question
I am having a...

I am having a problem uninstalling my printer. My computer seems to br stuck.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I don.t remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nothing, except reinstalling it.

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
11/27/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,275
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the steps you took to uninstall the printer and what you have already tried to do to rectify this?

Please let me know

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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