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It will not print as if I had no ink. I put fresh cartriges…

Customer Question
It will not print...

It will not print as if I had no ink. I put fresh cartriges in

Technician's Assistant: What's the brand and model of your printer?

Hp c4780

Technician's Assistant: How long has this been going on with your printer?

Have not used my computer for a couple of years now but just got it all up and running and the printer works it goes through the motions of printing, but no words are printed

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I need a download to the printer solutions

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
11/27/2017
Technician: Harold Hanna, Engineer replied 7 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 337
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you this evening? Have you attempted any of the printer maintenance options such as cleaning the print nozzles?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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