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Support code 1403 The type of print head is incorrect. It is…

Customer Question
Support code 1403 The...

Support code 1403 The type of print head is incorrect.

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes it is on copy and I can't change it off copy to check yhe other print jobs

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 7 months ago.Category: Printers
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Answered in 2 minutes by:
11/26/2017
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,758
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you please tell me the model number of the printer?

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Shefin
Shefin, Printer and Office Equip. Specialist
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