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Printer was working fine - now shows the message 'a printer…

Customer Question
Printer was working fine...

Printer was working fine - now shows the message 'a printer error has occurred. unplug printer and return to service centre'

Technician's Assistant: What's the brand and model of your printer?

Canon PIXMA MP560

Technician's Assistant: How long has this been going on with your Pixma?

Just started, so I switched it off and am using an older PM540 as a standby.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I'm using Windows 10, which I updated from Windows 8.1 when 10 became available.

Submitted: 7 months ago.Category: Printers
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Answered in 5 hours by:
11/26/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 7 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Do you get any error code like B200?

Thank you.

Customer/p>
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

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