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My wifi is not working. how can I fix this problem? Usb.

Customer Question
My wifi is not...

My wifi is not working. how can I fix this problem?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
11/25/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Suhasini Velu,
 replied 7 months ago

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Customer reply replied 7 months ago
I have done that.
Customer reply replied 7 months ago
I cant pay for the service
Customer reply replied 7 months ago
how can I reconnect the wifi
Customer reply replied 7 months ago
please let me know how to reconnect my wifi
Technician: Suhasini Velu,
 replied 7 months ago

What is the model number of your printer?

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Customer reply replied 7 months ago
MFC-J430w
Technician: Suhasini Velu,
 replied 7 months ago

Alright. please wait meanwhile I compose the instructions

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Customer reply replied 7 months ago
I cant pay for this service
Technician: Suhasini Velu,
 replied 7 months ago

This is a Paid Service.

Its $5+(your questions value).

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for

contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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