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Hp8600 error message the printheadappears to be missing,not…

Customer Question
Hp8600 error message...

Hp8600 error message the printheadappears to be missing,not dedected or incorrectly installed. I followed steps to correct the problem, didn't help. maybe I did something wrong. Please help.

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

I cannot print anything. when the computer comes on it sounds like no paper is in the tray, but their is.

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
11/25/2017
Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,964
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 7 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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