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It prints really slow. ok on copies but everything else

Customer Question
It prints really slow...

It prints really slow. ok on copies but everything else takes about 5 minutes per sheet

Technician's Assistant: What's the brand and model of your printer?

HP Desk Jet 2652

Technician's Assistant: How long has this been going on with your DeskJet?

2 weeks its only one month old

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I dont know how to do that i have limited computer skills

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
11/24/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Customer reply replied 7 months ago
i plugged it back in
Technician: Suhasini Velu,
 replied 7 months ago

Great And is the printer connected over WiFi or USB?

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Customer reply replied 7 months ago
only want to pay $5
Technician: Suhasini Velu,
 replied 7 months ago

For you kind information the basic pay would be $5 and you will pay additional for your question you have asked,

And kindly ignore the remote access message that is automatically generated by the website and I have no control over it.

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Customer reply replied 7 months ago
Basic wifi
Technician: Suhasini Velu,
 replied 7 months ago

Thank you.Let me check

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Technician: Suhasini Velu,
 replied 7 months ago

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2600-all-in-one-printer-series/12319824/model/15787933

Please go the above link and download the HP DeskJet / Ink Advantage 2600/2675/2676/2677/2678 Full Feature Software and Drivers

Let me know when that is done

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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