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I think my replacement cartridge is too big? I am replacing…

Customer Question
I think my replacement...

I think my replacement cartridge is too big? I am replacing a 63 but the new cartridge is 63/302 and does not seem to fit. this is my first time replacing a cartridge.

Technician's Assistant: What's the model of your printer?

4650

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Yes. and I took out the other cartridge

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

That's it

Submitted: 9 months ago.Category: Printers
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Answered in 4 minutes by:
11/24/2017
Technician: Ricky Expert, Computer Hardware Engineer replied 9 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,400
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Technician: Ricky Expert, Computer Hardware Engineer replied 9 months ago

HP 63 Ink is the correct ink for your printer. Please make sure you have removed any plastic tab that is covering the ink dispenser area of the cartridge.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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