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I used to be able to print to my printer Canon MX922. Now it…

Customer Question
I used to be...

I used to be able to print to my printer Canon MX922. Now it says printer is not connected when it is because it will copy and scan but suddenly will not print from my macBook

Technician's Assistant: Is there an error code on your printer when you try to scan?

No

Technician's Assistant: When did you last update the printer driver software?

How do I do that

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

I guess not

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
11/24/2017
Technician: Michelle, Printer Expert replied 7 months ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,023
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

how is printer connected to Mac...usb or wifi

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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