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Happy thanksgiving John. Can you help me figure out how to…

Customer Question
Happy thanksgiving John. Can...

Happy thanksgiving John. Can you help me figure out how to use my phone which has a mobile hotspot on my HP notebook?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

LG 10 when I do not have internet, the hotspot radio dial will not wotk

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, thanks

Submitted: 8 months ago.Category: Printers
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Answered in 10 minutes by:
11/23/2017
Technician: Karthik, Engineer replied 8 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 8 months ago

It sounds like you are trying use your phone's hotspot to connect your computer. Now please try this following step below

  1. Check that WiFiand Smartphone Mobile Hotspot are turned off.
  2. From any home screen, tap Apps.
  3. Tap Settings.
  4. If using Tab view, tap Menu > List view.
  5. Tap Tethering.
  6. Tap Mobile HotSpot.
  7. Tap Configure Mobile HotSpot.
  8. Edit the available settings as necessary:
    • Wi-Fi name (SSID)
    • Broadcast SSID
    • Security
    • Password
    • Show password
    • Maximum connections
    • Broadcast channel
    • Auto select
  9. When finished, tap SAVE.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

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Satisfied Customers: 519
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