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My printer prints very dark compared to my last printer that…

Customer Question
My printer prints very...

My printer prints very dark compared to my last printer that was the same brand. I printed the same image on both printers and my new one wf-3720 prints darker. The blues look almost purple, skin looks tan, etc.. How can i change this as i hate the way it looks. It doesn't handle pixels well either.

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Epson workforce pro 3720 and it was made either this year or last. I've only had it a few days.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 10 Everything is the same as my last printer. Ive changed nothing but the printer

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Huh? i bought a new printer and test printed it and noticed the prints are too dark

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Its not a monitor not matching the printer issue because my last printer did not print this dark or change the colors this way. my last printer i just had hooked up a few days ago before it was replaced.

Submitted: 8 months ago.Category: Printers
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Answered in 11 hours by:
11/23/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
I need help.
Technician: Harry, Engineer replied 8 months ago

Have you tried a print head cleaning?

Ask Your Own Printers Question
Customer reply replied 8 months ago
but it's a brand new printer.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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