Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Installed wf-3520 on new computer. your system automatically…

Customer Question
Installed wf-3520 on new...

Installed wf-3520 on new computer. your system automatically sent thru a firmware update. computer finally said 'waiting for print=er to restart". but it never did. after several minutes I unplugged printer, and plugged it back in. now it is stuck in recovery mode

Technician's Assistant: What's the brand and model of your printer?

Lenovo yoga 720 windows 10

Technician's Assistant: How long has this been going on with your printer?

Just the last few minutes

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A few hours ago, it did some updates

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 6 minutes by:
11/22/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It's a WF-3520. All fine until a few months ago. Now it
Hi. It's a WF-3520. All fine until a few months ago. Now it takes FOREVER to scan a photo. It says it's scanning and just sits there for minutes and minutes. I'm connected on wifi to an iMac running O… read more
John Castle
John Castle
BSC in Computing Network Management and Design
145 satisfied customers
My printer wf-4640 gives the error code 0x97 several times.
My printer wf-4640 gives the error code 0x97 several times. I allready turned it on/of, I unplugged all cables, I turned it off more than 30 minutes, I used tips from: https://appuals.com/fix-epson-er… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
508 satisfied customers
MX 926 Printer with B200 error. Is it fixable for less than
MX 926 Printer with B200 error. Is it fixable for less than the price of a new printer? An alternative might be something like an iP7260 but with a scanner function. ?? Fix the printer or a recommenda… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an EPSON Workforce PRO WF-4730. Printer was printing,
I have an EPSON Workforce PRO WF-4730. Printer was printing, did requested up grade and is no longer printing. Message says does not recognize ink cartidges. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
My WF-3520 color printer is not printing in color. Doesn't
My WF-3520 color printer is not printing in color. Doesn't print yellow at all. New cartridges just put in. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I am having problems with the touch screen not responding.
I am having problems with the touch screen not responding. this just happend an hour ago. I tried turning the printer on and off. No change. I just did a firmware update off of Epson's website. No cha… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Its stuck in the firmware preparing for update. it a brand
its stuck in the firmware preparing for update. it a brand new printer just out of the box … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Since 2 days ago my Epson L365 has been stuck in recovery
Hello, since 2 days ago my Epson L365 has been stuck in recovery mode and I can't do anything. Please help. … read more
Eldon
Eldon
BS
216 satisfied customers
How do i turn that WF-3520? TURN ON THAT wf-3520? About 8
About 8 months but we unplog the cable for soem reason. but we don't know how to turn ot it … read more
Harry
Harry
2,048 satisfied customers
The screen says its printing or copying, but it does
the screen says its printing or copying, but it does nothing … read more
Harry
Harry
2,048 satisfied customers
Stuck in recovery mode. Wf 3640.? just noticed it now - 2
? just noticed it now - 2 days maybe don't use it daily or even weekly … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Error oxF1, on my Epson WF 3520, any idea what's wrong. A
error oxF1, on my Epson WF 3520, any idea what's wrong … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My epson force wf-2650 is stuck in recovery mode help, it's
my epson force wf-2650 is stuck in recovery mode help … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
I have a WF-3520 that I've changed the ink on several times,
I have a WF-3520 that I've changed the ink on several times, but not for awhile. I am trying to change the ink now and am unable to get the ink cartridge holder to move to a position where I can open … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an Epson WF-3520. I put in a new ink cartridge and
I have an Epson WF-3520. I put in a new ink cartridge and received an error message code OxF1. I pulled out the new cartridge and replaced the old one but could not get rid of the error message nor co… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
The printer is in error mode and will not copy or print. What
The printer is in error mode and will not copy or print. What should I do? This never happened before in the last year. Thank you!… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Epson wf-3520 wont power up after failed firmware upodate.
Epson wf-3520 won't power up after failed firmware upodate. Only get a green light on the power button followed by a long tone.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Brother mfc 7360n is stuck in firmware installation mode and
Brother mfc 7360n is stuck in firmware installation mode and frozen for days. How do I stop this and reset the machine to normal use?… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x