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The ink button Is telling me I need a new ribbon - how do I…

Customer Question
The ink button Is...

The ink button Is telling me I need a new ribbon - how do I know which color is needed to be changed?

Technician's Assistant: What's the brand and model of your printer?

Epson Stylus C88

Technician's Assistant: How long has this been going on with your Stylus?

A couple of weeks. The black is printing fine.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

But now the printer will not print

Submitted: 7 months ago.Category: Printers
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Answered in 6 minutes by:
11/22/2017
Technician: Sudipto, Engineer replied 7 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,113
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 7 months ago

You need to check the ink level for that information, you can do that from the computer, follow the steps from the link below to check the ink level and replace the needed ink cartridge, let me know if you need any further help otherwise, please remember to give a positive rating as that is the only way I am compensated for my time and effort.

http://files.support.epson.com/htmldocs/sc88__/sc88__ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=maint2.htm#wp1020194

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Category: Printers
Satisfied Customers: 6,113
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Experience: DIploma in Computer Hardware

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